E27 Privacy Policy - Protecting Your Personal Data
E27 is dedicated to protecting your privacy and handling your personal data transparently and responsibly, adhering to the highest security standards.
Information Collected
We collect various types of information including account details like name and email address, device and browser data, as well as payment information in Malaysian Ringgit (MYR) through local payment methods.
We also use cookies to ensure smooth website navigation and to collect usage data for service improvement.
Purpose of Information Use
Information collected is used to manage your account, process transactions, comply with applicable regulations, and personalize your user experience.
We also use data for security purposes, fraud prevention, and to ensure the platform runs smoothly.
Cookies and Tracking
Cookies are used to remember your preferences and speed up navigation. We do not use cookies to collect personal information without permission.
You can disable cookies via your browser settings, but this may affect some website functions.
Data Storage & Security
E27 employs SSL encryption and the latest security protocols to safeguard your data from unauthorized access and cyberattacks.
Your data is retained only as long as necessary to fulfill service purposes and comply with legal requirements.
Information Sharing with Third Parties
We will never sell or rent your personal information to third parties without your consent.
Information may be shared with service providers who support our operations, such as payment processors, under strict confidentiality and data security agreements.
User Rights
You have the right to access, correct, or request deletion of your personal information by contacting our customer support.
We will handle your requests in accordance with applicable data protection regulations while respecting platform security interests.
Privacy Policy Changes
E27 reserves the right to update this privacy policy periodically to reflect changes in legislation or platform operations.
We encourage users to regularly review this page for the latest updates.
Data Security and How to Contact Support
Your data security is our priority. If you have any questions or need privacy assistance, please contact our 24/7 customer support team.
Our support email: [email protected]
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